Website Privacy Policy

Flick Lighting Ltd (“we”, “us”, or “our”), with its registered oƯ ice at The Riding School House, Bulls Lane,
Wishaw, Sutton Coldfield, West Midlands, B76 9QW, is committed to protecting the privacy and security of your
personal data.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our
website (flicklighting.co.uk) and interact with us. We process your personal data in compliance with the UK
General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Introduction

2. Data We May Collect

We may collect and process the following types of personal data about you:

Identity and Contact Data: Your name, email address, telephone number, and any other information you provide when you contact us through our website, by email, or by phone.
Technical Data: Information such as your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
Usage Data: Information about how you use our website, such as the pages you view, links you click, and the duration of your visits.
Marketing and Communications Data: Your preferences in receiving marketing communications from us.

3. How We Use Your Data

We use your personal data for the following purposes:

To Respond to Enquiries: To communicate with you and respond to your questions, comments, or requests.
To Provide Services: To fulfil our contractual obligations and provide the products or services you have requested.
To Improve Our Website: To analyse website usage and improve content, functionality, and user experience.
For Marketing Purposes: With your consent, to send you information about our products and services. You can withdraw consent at any time.
For Legal and Regulatory Compliance: To comply with our legal obligations and protect our rights and interests.

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

Consent: When you have given explicit consent (e.g. for marketing communications).
Contractual Necessity: When needed to perform a contract or take steps before entering into one.
Legitimate Interests: When processing is necessary for our legitimate interests (such as improving services or website security) and your rights do not override these interests.
Legal Obligation: When processing is required to comply with applicable law.

5. Sharing Your Personal Data

We do not sell, rent, or trade your personal data. We may share your information with trusted third-party service providers who assist us in operating our website or delivering services, provided they agree to keep your information confidential and comply with data protection laws. We may also disclose your data when required by law or in response to valid requests by public authorities.

6. Data Security

We implement appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, disclosure, or alteration. Access is limited to employees, agents, and contractors with a business need to know.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations.

8. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your data.
Restrict or object to our processing of your data.
Request a copy of your data in a portable format.
Withdraw consent at any time (where processing is based on consent).

To exercise your rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner’s OƯ ice (ICO) if you believe we have not complied with data protection laws.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that collect standard internet log information and visitor behaviour data. This helps us analyse website activity and improve our site. You can set your browser to refuse cookies, but some parts of the website may not function properly.

10. Disclaimer / Terms of Use

We provide this website and its contents on an “as is” and “as available” basis and make no (and expressly disclaim all) representations or warranties of any kind, express or implied, including but not limited to accuracy, reliability, merchantability, fitness for purpose, and non-infringement. We do not guarantee uninterrupted or error-free functionality, that defects will be corrected, or that the site or its server are free of viruses or bugs. We accept no liability for loss of data, revenue, business, opportunities, goodwill, or for indirect or consequential damages arising from the use of this site. Nothing in these terms limits or excludes our liability for death or personal injury caused by proven negligence. These terms are governed by and construed in accordance with the laws of England and Wales, which have exclusive jurisdiction over any disputes. If any provision is found to be invalid or unenforceable, the remaining terms shall remain in force.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page. Please review it periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

By Email: sales@flicklighting.co.uk
By Post: Flick Lighting Ltd, Unit 1 Expressway Industrial Estate, Bracebridge Street, Birmingham, B6 4NE